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Pricing

$189 per seat per month, or $170 billed annually

One plan, priced per seat. Every feature, integration and agent is included — no modules, no implementation fee, no usage overage.

Monthly
$189 /seat/mo
Yearly
$170 /seat/mobilled annually
Annual per seat
$2,040$228 saved vs monthly

A seat is a user with login access — CSM, AM, RevOps or an exec viewer. Minimum 3 seats. Managed customer accounts, integrations and agents are all unlimited. Every plan carries a 14-day money-back guarantee.

Your plan

$189 per seat per month, or $170 billed annually.

Save 10%
5

Minimum 3 seats. More than 250 seats is an enterprise plan.

Per seat, billed annually
$170 per seat per month
5 seats, yearly
$850 per month
Billed annually
$10,200 per year
Annual saving
$1,140 per year

14-day money-back guarantee on both terms.

Plans

Two terms, one plan

Choose monthly or annual. The plan and the features are identical either way. Yearly billing saves $228 per seat per year.

  • Monthly

    Month to month. Cancel any time.

    $189per seat / month

    • Included: Everything included
    • Included: Unlimited managed accounts
    • Included: Unlimited integrations
    • Included: Unlimited agents
    • Included: 14-day money-back guarantee
  • Yearly

    Save 10%

    Billed annually. Best value per seat.

    $170per seat / month

    $2,040 per seat per year, billed annually

    • Included: Everything included
    • Included: $228 saved per seat per year
    • Included: Unlimited managed accounts
    • Included: Unlimited integrations
    • Included: 14-day money-back guarantee
  • Enterprise

    For more than 250 seats, or for add-ons.

    Contact salescustom

    • Included: Bring your own key (BYOK)
    • Included: Private VPC deployment
    • Included: Custom DPA
    • Included: Dedicated TAM

Prices are in US dollars, per seat. Minimum 3 seats. More than 250 seats is an enterprise plan.

Everything included

The whole platform, on every seat

There is no feature gating, no implementation fee and no usage overage. Every seat gets the whole platform.

Agents that do the work

  • Autonomous playbooks that execute, not just alert
  • Every agent run logged: trigger, signals, actions, approval
  • Human approval gates where the stakes require them

Lifecycle and health

  • Checkpoints across onboarding, adoption, renewal and expansion
  • Renewal risk scored per account, with the drivers shown
  • Health signals from product usage, support and billing

Revenue and reporting

  • Expansion and contraction attributed to the play that caused it
  • Pipeline and forecast views for the revenue team
  • Board-ready reporting without a data team
What you will not pay for

No six-figure implementation, no annual-only lock-in, no per-module pricing

What shows up on the invoice and in the first quarter.

Implementation
No implementation fee. Connect your stack and see first risk scores within one business day.
Contract term
Monthly or annual, with no annual-only lock-in. Monthly seats cancel any time.
Pricing model
One per-seat price. Every module, integration and agent is included.
How the work gets done
Agents run the playbooks — monitoring, outreach, tickets, escalation — and log every action.
Security

Security, and what it costs you

Security, and what it costs you
ItemStatusWhat that means
SOC 2 Type IIIn progress — not yet verifiedAudit status is being confirmed against the current report. The report is made available under NDA on request.
ISO 27001In progress — not yet verifiedCertification programme. The certificate is not held yet, so no certificate number is published.
Penetration testingIn progress — not yet verifiedIndependent test cadence is being confirmed. A summary letter is available on request.
GDPR and India DPDPIn progress — not yet verifiedConsent is captured with its source and timestamp and is unchecked by default. The data processing addendum is being reviewed by counsel.
PCI DSS scopeOut of scope by designCard data never touches Maximus servers. Payment details are collected by Stripe's hosted elements and the checkout session is created server-side.
Customer data used for model trainingNever — contractually committedCustomer data is never used to train foundation models, and that commitment sits in the data processing addendum.
Data residencyUnited States, European Union, IndiaSelected when the workspace is provisioned, not after the fact.

Read the full security posture

Encryption, access control, sub-processors, data residency and the compliance programme are set out in the trust centre.

See the Trust Center

Pricing questions

Questions about pricing

Maximus is $189 per seat per month, or $170 per seat per month when billed annually ($2,040 per seat per year). Every feature and integration is included. Minimum three seats.

It is a CS platform where autonomous AI agents execute the work — monitoring accounts, drafting outreach, opening tickets, escalating risk — instead of only displaying dashboards for humans to act on.

HubSpot and Salesforce for CRM; Jira and Linear for delivery; Slack and Microsoft Teams for communication; Zendesk, Intercom and Freshdesk for support; plus Snowflake, BigQuery, Segment and Gong.

Most teams connect their stack and see their first risk scores within one business day. There is no implementation fee.

No. Maximus never uses customer data to train foundation models, and this is contractually guaranteed in the DPA.

Yes. Seats are adjustable at any time from billing settings, and changes are prorated automatically.

Maximus offers a 14-day money-back guarantee instead of a trial, so you start on real data from day one.

In the region you choose at provisioning: United States, European Union, or India.

More questions are answered in the FAQ hub.

Start for $189 per seat

Start with five seats, month to month, with a 14-day money-back guarantee. Or book a walkthrough with the team.

$850 /mo

5 seats, yearly, per month

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