Maximus reads your whole stack.
Maximus is an agentic customer success platform that connects to the tools a revenue team already runs. HubSpot and Salesforce sync two ways; every other system is read-only by default, with write scopes opted in per action. There is no migration and no rip-and-replace.
Two-way sync with your CRM. Read access to everything else. No rip-and-replace.
CRM
CRM
HubSpot
Two-way sync. Reads and writes deals, lifecycle stage, owner and close date, so campaign and CS context land on one account timeline.
CRM
Salesforce
Two-way sync. Reads and writes opportunities, stage and owner, so forecast and customer success stop disagreeing about the same account.
Support
Support
Zendesk
Read access. Reads tickets, first-response and resolution times, and ticket sentiment to surface churn risk before the renewal window.
Support
Intercom
Read access. Reads conversations, resolution status and sentiment from in-product and support threads.
Support
Freshdesk
Read access. Reads tickets, priority and aging to add support load to the account's health picture.
Delivery
Delivery
Jira
Read access, plus a write scope opted in per action. Reads slipped epics, blocked issues and aging bugs for delivery-risk detection, and opens the follow-up ticket an agent drafts under that scope.
Delivery
Linear
Read access. Reads project and issue status, blockers and cycle progress as the delivery signal for accounts tracked in Linear.
Communication
Communication
Slack
Read access, plus a write scope opted in per action. Reads escalations and shared-channel sentiment, and posts alerts, approvals and account briefs where the team already works.
Communication
Microsoft Teams
Read access, plus a write scope opted in per action. Reads channel escalations and replies, and delivers agent briefs and approvals into Teams under that scope.
Data
Data
Gong
Read access. Reads call and conversation signals to add what was actually said to the account's risk picture.
Data
Snowflake
Read access. Reads product-usage and revenue tables from your warehouse so health scoring runs on real usage, not last quarter's CRM fields.
Data
BigQuery
Read access. Reads the account model and usage rows you expose in BigQuery, so adoption is checked against the definition your own team reports.
Data
Segment
Read access. Reads product-usage events via warehouse or Segment ingestion, so adoption is measured from behaviour.
Four more systems Maximus reads
Stripe, ServiceNow, Zoom and Notion connect the same way as the rest: read-only by default, with write scopes opted in per action. The exact read scope for each is confirmed with your administrator during setup.
Other systems
Stripe
Read scope confirmed during setup. Billing and payment context for the account.
Other systems
ServiceNow
Read scope confirmed during setup. Service-management context for the account.
Other systems
Zoom
Read scope confirmed during setup. Meeting context for the account.
Other systems
Notion
Read scope confirmed during setup. Workspace-document context for the account.
What Maximus is allowed to do
| Integration family | Access mode |
|---|---|
| CRM (HubSpot, Salesforce) | Two-way sync. Write scopes opted in per action. |
| Delivery, Communication | Read access. A write scope, opted in per action, covers the agent’s own follow-up ticket and its channel posts. |
| Support, Data | Read access. |
| Every other system | Read-only by default. Write scopes opted in per action. |
No migration is required. A connection is read-only until a write scope is granted for a specific action, and every agent action is written to an audit trail.
See what the whole stack costs
Every integration is included on every plan. No implementation fee, no platform fee.
Read-only by default. No migration required.